Terms of Service

Last Updated: 06 March 2026

Welcome to InBody India Online Store ("Website"), operated by InBody India Pvt. Ltd. ("InBody India", "we", "us", "our").

By accessing or using https://shop.inbody.in/ ("Website"), you agree to be bound by these Terms of Service ("Terms"), along with our Privacy Policy and Refund & Replacement Policy. If you do not agree, please discontinue use of the Website.

1. Eligibility

• You must be at least 18 years old to place an order on this Website.
• If you are under 18, you may use the Website only under the supervision and consent of a parent or legal guardian.

2. Products & Wellness Disclaimer

• Products sold on this Website, including smart scales (H20/H30/H40 and related models), are general wellness and fitness devices and are not medical devices.
• They are not intended to diagnose, treat, cure, prevent, or monitor any disease or medical condition.
• Users should consult qualified healthcare professionals for medical advice.

3. Orders & Acceptance

All orders placed through the Website are subject to acceptance by InBody India. We reserve the right to cancel or refuse any order due to:

• Pricing errors
• Stock unavailability
• Suspected fraudulent activity
• Incorrect customer information

If payment has already been processed and the order is cancelled, a refund will be issued in accordance with our Refund & Replacement Policy.

4. Order Cancellation

Customers may cancel an order before the product has been shipped. Once the order has been shipped, cancellation may not be possible and the Refund & Replacement Policy will apply.

5. Pricing & Payments

• All prices are listed in Indian Rupees (INR).
• Applicable GST will be charged where required.
• We reserve the right to update pricing without prior notice.

Accepted payment methods may include:

• Credit / Debit Card
• UPI
• Net Banking
• Wallets
• Cash on Delivery (if available)

6. Shipping & Delivery

• Delivery timelines are estimates and may vary depending on logistics partners and location.
• Risk of loss transfers to the customer once the product has been delivered and acknowledged at the delivery address.

7. Refunds & Replacements

Refunds and replacements are governed by our Refund & Replacement Policy available on the Website. Please review the policy before placing your order.

8. Intellectual Property

All content on this Website, including logos, trademarks, product images, graphics, and text, is the property of InBody India Pvt. Ltd. or licensed to us. Unauthorised reproduction, distribution, or commercial use is strictly prohibited.

9. User Conduct

You agree not to:

• Use the Website for unlawful purposes
• Attempt unauthorised access to systems
• Interfere with Website functionality
• Submit false or misleading information

We reserve the right to suspend or terminate access in case of violations.

10. Disclaimer of Liability

The Website and services are provided on an "as is" basis. To the fullest extent permitted by Indian law, InBody India shall not be liable for indirect, incidental, or consequential damages arising from Website use. Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

11. Indemnity

You agree to indemnify and hold harmless InBody India and its employees from claims arising out of misuse of the Website or breach of these Terms.

12. Force Majeure

InBody India shall not be liable for delays or failure to perform obligations due to events beyond reasonable control including natural disasters, strikes, logistics disruptions, government actions, or technical failures.

13. Governing Law & Jurisdiction

• These Terms shall be governed by the laws of India.
• Courts located in Mumbai, Maharashtra shall have exclusive jurisdiction.

14. Complaints & Grievances

For any questions, complaints, or product-related concerns, please contact: