Privacy Policy

Last Updated: 06 March 2026

This Privacy Policy describes how InBody India Pvt. Ltd. ("InBody India", "Company", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit or make a purchase from https://shop.inbody.in/ ("Website").

By using this Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

(a) Personal Information
When you place an order or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed via secure third-party payment gateways)

(b) Account Information

• Login credentials (if account creation is enabled)
• Order history

(c) Device & Usage Information
When you visit the Website, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring URL

This information is collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process and fulfil orders
• Provide customer support
• Manage returns and warranty claims
• Send order confirmations and transactional communications
• Improve website functionality and user experience
• Prevent fraud and enhance security
• Send marketing communications (only if you opt in)

3. Payment Information

• All payments are processed through secure third-party payment gateways.
• We do not store your full card details on our servers.
• Payment processors may collect and process your information in accordance with their own privacy policies.

4. Sharing of Information

We may share your information with:

• Logistics and courier partners (for delivery purposes)
• Payment processors
• IT and hosting service providers
• Analytics providers (e.g., Google Analytics)
• Advertising platforms (e.g., Meta/Facebook Pixel, if enabled)

We do not sell your personal information.

Your information may be processed or stored on servers located outside India by our service providers in order to provide services such as website hosting, payment processing, analytics, and customer support.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance
• Analyse traffic (Google Analytics)
• Deliver targeted advertisements (Meta Pixel, if enabled)

You can manage cookie preferences through your browser settings. By continuing to use the Website, you consent to the use of cookies in accordance with this Privacy Policy. You may disable cookies through your browser settings; however, certain features of the Website may not function as intended.

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfil the purposes outlined in this Policy
• Comply with legal, tax, and accounting obligations
• Resolve disputes

7. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no online transmission or storage system is completely secure.

8. Your Rights

Under applicable Indian law, you may:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of data (subject to legal obligations)
• Withdraw consent for marketing communications

To exercise these rights, contact us at salesupportindia@inbody.com

9. Children's Privacy

Our Website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors without parental consent.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

12. Contact Information